If there is one thing I will never understand, it’s people who take jobs working with customers and then act like they’re having their teeth pulled if you approach them with any request.
Why would you work in a job that requires you interact with people if you can’t even try to be nice?
I understand some folks take jobs just because they have to pay the rent and it’s not something they really enjoy. But the fact is that if you put a little positivity into whatever job you have, you can make your day that much more bearable.
I’m not saying this as someone who’s high and mighty never having worked in the service industry. I say this as someone who’s done everything from cleaning computer labs to working as a sales associate at Victoria’s Secret. I’ve been there done that. And although there are difficult customers at times, you still put a smile on your face and do the best you can. Even if you’re being paid minimum wage.
My biggest pet peeve is when I have to avoid things because the people who work there are so mean.
One example is the Chicago Public Library Harold Washington branch. I have never in my life experienced such attitude. The people there are so unfriendly and I literally have a small panic attack if I ever have to ask them a question.
No one smiles, no one is happy to be there and as a matter of fact, the only time they speak to you is when they want to point something out that you’re doing wrong.
“Ma’am you can’t sit on the floor!”
A security guard literally came all the way across the library to tell me that. I’m 8 months pregnant, I can barely move, I had to rest for a second and I was in a corner of the library looking over some books.
Last time I checked the library is for people to enjoy reading, it’s not a museum full of breakable artifacts. I was so startled I jumped up and apologized.
Another visit to the kid’s section of the library was also bizarre. We barely walked through the door when the security guard barked at my 2 year old.
“No running!”
She wasn’t running, just doing the happy excited skip a little kid does when they’re greeted by shelves of children’s books. Way to make a kid feel welcome and encourage literacy.
The only thing I can conclude is the people at this particular library do not want you to read, they do not want you to relax, and they certainly do not want to do anything other than sit at their computer.
It’s so far removed from my childhood where librarians and other staff where eager to help you and actually shared your passion for books.
Maybe it’s because it’s a big city library or maybe the person hiring actually looks for mean people… I have no clue.
I keep forcing myself to go back so that I can check out books for my daughter and I try my best to hide my anxiety from her.
But I’m almost at my limit.
The last two times we went the same woman acted like a nutcase when we were waiting in line to check out books.
mean librarian: “I’m not open, wait for her she’ll help you.”
My daughter innocently places her books on the counter while we wait in line.
mean librarian: “I said I’m NOT OPEN SHE WILL TAKE YOU WHEN SHE’S READY.”
I was caught off guard because we didn’t even say anything to her, we merely were resting our stack of books on the counter and our portion of the line was by her desk.
Two seconds later some co-worker comes next to her and they start chatting.
mean librarian: “Check this out I was just reading on cnn.com about Illinois political corruption.”
As they say third times the charm. So, I swear if she acts like this one more time I will snap back.
I just have to come up with something to say that will make her realize what a jerk she is.